Read This FAQ Before Posting in Technical Help

[skylight]

Frequently Asked Questions


Why i can't access download ?

You have to make at least 3 useful posts within the last 24 hours.
Check your file quota in Download Section User CP.
Check your data transfer quota in Download Section User CP.


When will the quota reset ?

Check the time count down in Download Section User CP.


Can i use download manager ?

Yes but remember to set your connection to 1.
Each connection uses 1 download.
Else you will used up your download quota as fast as lightning.


Can i resume download file ?

Yes you can. Each resume uses 1 download.


Why is my download speed slow ?

It could be your ISP.
It could be many downloaders at that moment.
Usually, you will get a fairly fast download speed.


Why my download stuck and not moving ?

Most likely you have exceeded the file quota or data transfer quota.
Check your Download Section User CP.
Or server might be resetting due to too many downloaders.


I've click the download link but nothing happens ?

Be patient. Wait for the download prompt to appear after you click the link.
It may take as long as few minutes to appear depends on the server load.
Each click at the download link uses up 1 download.


I only download 1 file and User CP shows I've used up all quota

Make sure your download manager is set to 1 connection.
Each connection uses 1 download.
Do not try to click download link zillion of times. Each click uses 1 download. Be patient and wait for the download prompt.


No picture, No sound, Cant open, Cut off after playing halfyway, etc...

Most likely you do not have the codec.
Check out the sticky thread "Codecs and Players"
Or the file might be corrupted during downloading, especially if you resume a download
Or incomplete download.